Job Description

Dispensary Manager

Reports to: Administrative Team.

Pay Range: $56,485-$75,000.

Job Description

• Reports to the Administrative team.
• Responsible for Dispensary operations.
• Be a positive leader and influence for all dispensary staff, and patients/customers.
• Document employee and patient/customer conflict resolutions immediately and professionally.
• Communicate effectively and in a timely manner with Administration and other departments.
• Build and develop customer relationships.
• Fulfill staffing needs, training, and coordinate scheduling, following strict payroll budget guidelines.
• Continuing improvement of Standard Operating Procedure (SOP) for all Dispensary operations, including compliance, sales, and inventory control, cash handling, and training employees.
• Training, managing, and supervising all Dispensary employees to follow the SOPs in accordance with state & local regulations.
• Supervising all dispensary employees to follow employee handbook and company policy.
• Maintaining full compliance and safety.
• Leading reoccurring dispensary meetings.
• Pulling reports for upper management regularly as needed.
• Analyzing and making decisions based off reports.
• Maintaining dispensary organization and cleanliness.
• Maintaining company platforms and platforms used by the company.
• Leading and managing employees to complete all dispensary operations.
• Leading and managing employees to upsell, hit performance goals, and maintaining impeccable customer service.
• Documenting and sharing ways in which to increase dispensary sales, performance, and operations.
• Constantly learning about the current and new products in the Colorado market for evaluation in our location.
• Customer service and compliance training for all Dispensary employees and always maintaining a safe working environment.
• Maximizing the quality and consistency of each customers dispensary experience.
• Maximizing the efficiency of dispensary operations.
• Inventory Management and re?ordering cannabis products.
• Maintaining dispensary par levels.
• Coordinate staff scheduling for the Dispensary.
• Work with Company Cultivation and MIPS managers to coordinate the Inventory supply chain and new product releases.
• Coordinate with vendors: pop?ups, pricing, deals, displays, and other opportunities.
• Managing vendor relationships.
• Assist as needed in pop?ups and marketing.
• Maintaining online platforms.
• Other duties as assigned.

Candidate Requirements

• Must have 2 years Colorado dispensary experience.
• Experience with dispensaries preferred POS systems, METRC, and Microsoft Office preferred.
• Excellent and friendly retail, customer service, and cash handling experience required.
• Inventory management experience expected.
• Detail?oriented and able to both give and follow instructions.
• Ability to receive constructive criticism from customers and co?workers.
• Must be capable of working on your feet for up to 10 hours per day.
• Must be available for dispensary operational hours.
• Must be available to work weekends, and nights until 11pm.
• Reliable transportation required.

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