Document Writer Job at HCLTech, Canada

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  • HCLTech
  • Canada

Job Description

Key Responsibilities

  • Create and maintain documentation: Write clear, concise, and accurate documentation for products, features, and internal processes.
  • Collaborate with teams: Work closely with engineers, product managers, designers, and other stakeholders to gather information and ensure documentation is technically accurate and user-friendly.
  • Edit and review content: Proofread and edit documents for grammar, clarity, consistency, and adherence to the style guidelines.
  • Organize information: Structure documentation for easy navigation and comprehension, using best practices in information architecture.
  • Update documentation: Revise existing documents to reflect product updates, process changes, and feedback from users and stakeholders.
  • Advocate for documentation quality: Promote the importance of clear documentation and contribute to documentation standards and best practices at Meta.

Required Qualifications

  • Bachelor’s degree in English, Communications, Technical Writing, Computer Science, or a related field, or equivalent practical experience.
  • Proven experience in technical writing, documentation, or content creation, preferably in a technology or software environment.
  • Programming knowledge (preferred in Javascript/C++) to provide reference/foundational content to supplement the tutorial and how-to content
  • Excellent written and verbal communication skills.
  • Ability to understand complex technical concepts and translate them into clear, user-friendly documentation.
  • Strong attention to detail and organizational skills.
  • Experience with documentation tools (e.g., Google Docs, Wiki platforms).

Preferred Qualifications

  • Experience or knowledge with the gaming development or industry would be a huge plus but not mandatory.
  • Experience working in a fast-paced, collaborative environment.
  • Knowledge of software development processes and terminology.
  • Ability to manage multiple projects and deadlines simultaneously.
  • Experience with visual communication (diagrams, screenshots, videos).

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