Job Description

This position will focus primarily on the following Epic applications: Resolute Professional Billing. The Epic Application Analyst, Resolute Professional is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram .

Required Skills

• Strong understanding of the core functions and processes of provider/professional billing

• Understanding of the professional billing office's integration with other departments in the organization

• Solid comprehension of revenue cycle management

• Strong analytical, technical, and troubleshooting skills

• Demonstrating flexibility with respect to changing end‐user business needs

• The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others

• The ability to communicate information clearly and concisely with project leadership and subject matter experts

• The ability to gain trust and establish effective relationships with Epic counterparts

• The ability and willingness to learn new software and systems

• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy

• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

• The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressure

Required Experience

Epic Application Analyst I, Resolute Professional

Required:

• Bachelor’s degree

• 3 years of experience and under

• Minimum 4 years of experience will be accepted in lieu of the required degree or diploma

Preferred:

• Certification, experience, or proficiency in one or more of the following Epic modules: Resolute Professional Billing

• Experience working in a provider billing department

• Experience with PIH Health billing workflows

Epic Application Analyst II, Resolute Professional

Required:

• Bachelor’s degree

• 3 to 7 years of experience

• Minimum 4 years of experience will be accepted in lieu of the required degree or diploma

Preferred:

• Certification, experience, or proficiency in one or more of the following Epic modules: Resolute Professional Billing

• Experience working in a provider billing department

• Experience with PIH Health billing workflows

Epic Application Analyst III, Resolute Professional

Required:

• Bachelor’s degree

• 7 or more years of experience

Preferred:

• Certification, experience, or proficiency in one or more of the following Epic modules: Resolute Professional Billing

• Experience working in a provider billing department

• Experience with PIH Health billing workflows

Required Skills

• Strong understanding of the core functions and processes of provider/professional billing

• Understanding of the professional billing office's integration with other departments in the organization

• Solid comprehension of revenue cycle management

• Strong analytical, technical, and troubleshooting skills

• Demonstrating flexibility with respect to changing end‐user business needs

• The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others

• The ability to communicate information clearly and concisely with project leadership and subject matter experts

• The ability to gain trust and establish effective relationships with Epic counterparts

• The ability and willingness to learn new software and systems

• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy

• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

• The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressure

Address
12401 Washington Blvd.

Salary
92955.20-169104.00

Shift
Days

Job Tags

Full time, Work at office, Shift work,

Similar Jobs