Job Description

What You Will Do

Summary

At Foundry, we reimagine health care to meet the diverse needs of youth aged 12–24 and their families. With a focus on wellness, connection, and accessibility, we bring together a variety of supports—including mental health, substance use, primary care, peer, and social services—under one roof and online.

Reporting to the Product Adoption Lead, the Foundry Clinical Informatics Specialist is responsible for implementing the Foundry direction for development, maintenance and sustainment of current and future-state health information systems to improve clinical processes. Foundry is a provincial initiative with the goal of providing youth and young adults with enhanced access to integrated health and social services, thereby easing transition points for youth and their families. The position bridges the gap between clinical care and technology by meeting with system users to understand workflows, articulate clinical requirements and lead the business analysis for clinical informatics work design and to identify improvements and changes to systems and processes. The position provides support to the network of Foundry centres across the province.

The Foundry Clinical Informatics Specialist:

• Works within the Technology Pod, and with related staff and service providers, to adapt, implement and sustain the Foundry strategy to incorporate clinical content into the health information system.
• Serves as a clinical resource responsible for supporting clinicians towards best practice clinical informatics through advice, counsel and education to ensure optimal usage and understanding.
• Provides troubleshooting and support to end-users, monitors and assists with resolution of incidents, develops and maintains documentation, supports data integrity and standardization activities, and communications changes to system users.
• Acts as a liaison with the Technology Pod and the Service Implementation Pod on the development of solutions and issue resolution.
• Participates in project planning and leads and/or participates in internal/external working groups and committees in support of Foundry and Foundry Network clinical informatics projects.

What You Bring

Education, Training, and Experience:

Graduation from a recognized degree program in a relevant allied health care field or equivalent. Certification, or where required by statute, registration with the applicable professional association or college. Minimum three (3) to five (5) years’ experience in a health care environment, including extensive experience using related computer technology, clinical change management, and project leadership or an equivalent combination of education, training and experience. Experience implementing/supporting integrated clinical system environments an asset.

Travel between sites requires access to a vehicle and a valid BC Driver’s License for which mileage will be reimbursed in accordance with the collective agreement.

Skills and Abilities:

• Basic understanding of data, clinical information and how these are operationalized within the Foundry BC platform, Toolbox, Electronic Health Record (EHR) and related Foundry health information systems to create knowledge.
• Demonstrated knowledge and skill in the provision of evidence-based practice in a clinical setting.
• Demonstrated experience with functional requirement assessment.
• Maintains a broad knowledge of clinical process, clinical services delivery and /client satisfaction determinants across the organizations.
• Uses exceptional interpersonal and communication skills to share information, and collaborate with a variety of internal and external stakeholders to arrive at best overall solution.
• Ability to develop system implementation and training programs and strategies.
• Uses effective leadership, facilitation, persuasion and negotiation abilities to achieve consensus, resolve conflict and achieve desired outcomes.
• Demonstrated ability to create and execute plans and ensure timelines are met while working with a variety of individuals/groups.
• Exercises initiative, self-direction and problem solving abilities to identity gaps and opportunities for improvement.
• Maintains a strong sense of ownership and a results-oriented attitude to continually improve processes, enhance efficiency and contribute to overall clinical and organizational success.
• Advanced computer skills with current multiple applications relevant to the role.
• Physical ability to perform the duties of the position.

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