Job Description

Appealing Points:

• Utilize expertise in the life insurance domain  Deepen your knowledge by analyzing workflows and defining requirements specific to life insurance operations.
• Work in a global and collaborative environment  Engage in projects requiring fluent Japanese and English communication, coordinating with onshore and offshore teams across business and IT.
• Opportunity to work with cutting-edge technologies and agile methodologies  Involved throughout the lifecycle of Salesforce, web, and backend systems, gaining hands-on experience in Agile, DevOps, and system modernization.

Annual Salary : 5 million and above

Job Responsibilities

• Conduct workshops and interviews with Japanese speaking business users to document requirements and pain points.
• Analyze and document business processes and workflows for Life insurance products.
• Translate business requirements into functional specifications for web, backend, Salesforce, and COTS systems.
• Work closely with designers, architects, and developers to ensure solutions meet business needs.
• Demonstrate the product, obtain business feedback, and optimize it
• Participate in user acceptance testing and validation of solutions.
• Understand the capabilities, features, and limitations of the supported products thoroughly to facilitate process automation and standardization
• Ensure alignment of IT deliverables with regulatory and compliance needs of Japanese insurance market.
• Manage requirements traceability throughout the project lifecycle.
• Support change management, training material creation, and delivery in Japanese and English. 

Job Qualifications:

• Working experience in Life Insurance domain.
• Understanding the overall workflow of insurance operations(sales, contracting, and claims)
• JLPT N2 or above certified. Fluent in reading, writing, and conversing in Japanese with native speakers.
• Ability to effectively coordinate with Product owner and manage product backlog, Customer SMEs from Business & IT, Onsite and Offshore teams.

Preferred Qualifications:

• Exposure on Agile methodology, DevOps, Security vulnerability management.
• Experience in customer management, policy admin, claims, and/or operations within insurance IT.
• Exposure to batch processing, integrations, or complex legacy modernization programs.
• Excellent stakeholder management and facilitation skills (multicultural, distributed teams)
• Actively involved in Application transition and stabilization phases.

Languages : Business-level Japanese level (N2) and business-level English.

Company Description:

The group is a global enterprise headquartered in India. The group operates in more than 100 countries across six continents with a mission 'To improve the quality of life of the communities we serve globally, through long-term stakeholder value creation based on Leadership with Trust'.

Sixty-six percent of the equity of Sons, the promoter holding company, is held by philanthropic trusts, thereby returning wealth to society. The name has been respected in India for 150 years for its adherence to strong values and business ethics.

The companies of the group employ the best and finest, strengthened by a culture of ethics and integrity. Today we stand strong at 702,454 employees.

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