Job Description
The successful individual will be responsible for representing the company in developing excellent customer relationships with all existing and potential customers through informative, efficient and friendly service. This position requires a team player able to interact with all departments.
Duties of the role will include but not limited to:
• Sales support both internal and external with the salesmen/customers in NFPA and Defense.
• Occasionally performs internal quality control
• NCR & claims handling, warranty handling
• Purchasing both internal through production and external to vendors.
• Logistics and shipping
• Warehousing such as getting shipments received and distributed as well as inventory control
• Service coordination for PPE including NFPA gear and Aviation suits for Defense.
• Shop manager for the cylinder shop to oversee records and maintain
• Assistance with the service side as necessary
• Handling of materials for tradeshows
Qualifications/ Skills Required:
• Previous experience with SAP required
• Excellent verbal and written communication skills
• Strong listening and presentation skills
• Knowledge about the Fire industry and manufacturing preferred
• A good understanding of the sales processes
• Strong computer skills (Microsoft Office: Word, Excel, and PowerPoint)
• Ability to learn and retain product specific information as it pertains to the position
• Highly organized with the ability to prioritize workload efficiently
• Strong analytical skills
• Positive attitude, exemplary attendance, and reliable team member
• Self-motivated and a determination to surpass performance goals
• Strong attention to detail
• Ability to work under pressure in a fast-paced environment
Responsibility and Decision Making Authority:
Act independently; decision making within Company policy
Education:
Bachelors degree preferred
Working Hours:
Must be flexible and have ability to work hours as dictated. Occasional evening and weekend work depending on business or customer requirements.
Working Environment:
Work usually performed in an warehouse setting.
Must be able to lift 50lbs
Travel:
Able to travel to customers/team sites and trade shows as required
Company Description
VIKING’s state of the art turnout gear is developed in close co-operation with demanding international customers.
Founded in 1960, VIKING is a privately held market leader in maritime and fire safety with group headquarters in Denmark. The company provides essential safety and firefighting equipment for structural firefighting, passenger and cargo ships, offshore installations, offshore wind turbines, navies, helicopter services, fishing vessels and leisure yachts around the world.VIKING’s state of the art turnout gear is developed in close co-operation with demanding international customers. \r\n\r\nFounded in 1960, VIKING is a privately held market leader in maritime and fire safety with group headquarters in Denmark. The company provides essential safety and firefighting equipment for structural firefighting, passenger and cargo ships, offshore installations, offshore wind turbines, navies, helicopter services, fishing vessels and leisure yachts around the world.
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