Job Description

【About Project】:

• Large-scale project for Global Insurance company

【Role and responsibilities】:

• Fluent in reading, writing, and conversing in both Japanese & English languages to establish good coordination and communication with Customer, Onsite and Offshore teams
• Hands on experience in AS400 tasks and maintenance activities
• Actively involve in the primary responsibilities that include but not limited to: - Alerts, events and Incident monitoring, management & handling - Routine and Adhoc task execution, tracking and reporting - Collect and store log data and create reports as required - Create and update documentation for SOP, Runbook, Catalogues, etc - Follow security standards, practices, auditing and monitoring procedures, disaster recovery and component recovery
• Actively contribute towards various Transformation initiatives (Process maturity, Performance optimization, etc.) to achieve the project goals
• Collaborate with Infra, IT and business teams to ensure seamless application availability and performance
• Participate in performance reviews, technical documentation, and knowledge sharing
  

Requirements

【Must】:

• Must have more than 5 years of IT experience in AS400 Server tasks and maintenance projects
• Ability to effectively coordinate with Customer SMEs, Onsite and Offshore teams
• Actively involve in Application transition and stabilization phases by aligning to Japan (JST) working hours

【Nice to have】:

• Exposure on IBM iSeries architecture/components, ITIL, Agile methodology, DevOps
• Insurance domain knowledge is added advantage

【Language】:

• Japanese: JLPT N2 - Fluent in reading, writing, and conversing in Japanese with native speakers
• English: Business level (speaking, reading, writing)

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