Manager, Retail Store Operations Job at Greenlife Group, Vancouver, BC

TXNyQ0d0dWdKNVY1WWlhTHFtdGdvNTVWTHc9PQ==
  • Greenlife Group
  • Vancouver, BC

Job Description

Job location: 11471 Blacksmith Pl, Richmond, BC V7A 4T7

Job Summary:

We are seeking an experienced and sales-driven Retail Operations Manager to lead the daily operations of our spa, massage, and beauty equipment retail store. The ideal candidate will have strong retail management skills, excellent product knowledge in wellness and beauty equipment, and a passion for delivering outstanding customer service. This role is responsible for overseeing store performance, managing the team, and ensuring a smooth, efficient, and profitable retail environment.

Key Responsibilities:

  • Oversee daily store operations, including opening/closing procedures
  • Lead, train, and supervise retail staff to ensure high performance and professionalism
  • Manage sales targets and KPIs; develop action plans to meet or exceed goals
  • Deliver exceptional customer service and handle escalated customer inquiries or concerns
  • Maintain in-depth knowledge of spa, massage, and beauty equipment products
  • Manage inventory: ordering, stock levels, merchandising, and inventory counts
  • Coordinate with suppliers and service providers for product deliveries and technical support
  • Ensure the store is clean, organized, and compliant with health and safety regulations
  • Plan and execute in-store promotions or events
  • Generate sales and performance reports; provide regular updates to upper management

Requirements:

  • Proven experience as a store manager or assistant manager, preferably in the beauty, wellness, or electronics retail sector
  • Strong leadership, team management, and customer service skills
  • Knowledge of spa/massage equipment and beauty technologies is a strong asset
  • Sales-driven mindset with ability to meet and exceed targets
  • Good organizational and problem-solving skills
  • Comfortable using POS systems and retail inventory software
  • Excellent communication skills in English
  • Able to work weekends
  • Mandarin is required.

Benefits:

  • Competitive base salary + performance-based bonuses
  • Group health insurance (including dental and vision)
  • Paid vacation and statutory holidays
  • site-parking

Job Tags

Weekend work,

Similar Jobs

TaskUs

Chariot JPN Restaurant Phone Job at TaskUs

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrast...

Transdev

Delta CDL Bus Driver Job at Transdev

 ...within our local communities. Our drivers provide a vital service to Delta Airlines and other Detroit Metro Airport employees ensuring safe...  ...operates 24/7/365. Shifts may include evening and/or weekend work, including holidays.CDL B-AB and P endorsements Required. As a... 

Flex-Staff

Administrative Assistant Job at Flex-Staff

 ...Job Description Job Description Job Title: Apprenticeship Coordinator/Administrative Assistant Pay Rate: $23/hour with potential to increase at time of hire based on performance Hours: Full Time, 40 hours per week, 8am-5pm but may have some flexibility... 

Molson Coors

Commis de boutique, Trou du Diable Job at Molson Coors

Requisition ID: 36226 Un toast un avenir exceptionnel ! Chez Molson Coors nous relevons de grands dfis et dfions le statu quo. Avec un hritage de fiert et dexcellence un portefeuille incroyable de bires dealcoolise de spiritueux et de marques sans alcool et une ...

DBSI Services

Electrical engineering design engineer (M/F) Job at DBSI Services

 ...Electrical Installation Design Engineer Location: Toronto, Canada Note: Please look for Rail, Transport company, Power Generation, Power industry/ Domain. Key words for search: Cable routing Raceway design Pathway design Installation drawings Wiring diagrams...