Job Description

About the Opportunity

Our client, a reputable financial services organization, is seeking a detail oriented Mortgage Administration Officer to support the smooth lifecycle of residential mortgage files. In this role, you will support underwriting, coordinate documentation, and ensure files move seamlessly from approval to funding to renewal.

You will work as part of a collaborative, well-established mortgage operations team that values accuracy, efficiency and strong communication. This is a great opportunity to deepen your expertise in mortgage administration while contributing to a supportive and professional environment.

What’s in it for You

You will join a workplace that values teamwork, consistency and a client-first mindset. The role offers exposure to underwriting processes, regulatory compliance, mortgage servicing workflows and file management best practices. You will also benefit from a culture that encourages learning, collaboration and positive day-to-day interactions.

Your Responsibilities

• You will prepare mortgage documentation and commitments based on approved underwriting recommendations.
• You will oversee end-to-end file administration, including insurance documentation, reporting, statement preparation and accurate record management.
• You will coordinate the renewal process, ensuring timely follow-up and accurate production of renewal packages.
• You will act as a primary contact for client mortgage inquiries, providing clear communication and resolving administrative issues.
• You will participate in team meetings and support continuous improvements within the mortgage operations group.

Skills and Qualifications

• 3 to 5 years of experience in mortgage administration, residential lending or related financial services roles.
• Strong understanding of mortgage documentation, regulatory requirements and file lifecycle workflows.
• Excellent organizational skills with the ability to balance multiple priorities and tight deadlines.
• Strong customer service, communication and problem solving abilities.
• A positive, team-oriented approach and commitment to accuracy.

Note from the Hiring Manager

“We value individuals who take pride in their work, communicate clearly and bring a steady, organized approach to managing mortgage files. If you care about doing things the right way, you will fit in well with our team.”

Why Partner with Altis

“If you’ve never worked with a staffing agency before, don’t worry, we make it easy. You’ll still engage directly with the client while we handle the logistics, provide guidance and keep you informed every step of the way. We’ll represent your strengths, guide you through each stage of the process and ensure the experience feels personal and transparent.”

Thank you for your interest.

Learn more about what it’s like to work with Altis: altisrecruitment.com/working-with-altis

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