Job Description

Join a thriving insurance company as a Call Center Operator in Tokyo, where you'll provide exceptional customer service and ensure client satisfaction. This permanent role offers an opportunity to support customers effectively in a fast-paced environment.

Description

You will be responsible for responding to customer inquiries and handling administrative tasks related to contracts and maintenance. Among the main responsibilities, the following tasks will be covered:

1) Responding to customer inquiries via telephone or email

・Providing information on insurance premiums and coverage, issuing estimates, and handling contract procedures

・Handling maintenance procedures such as contract changes and cancellations

2) Administrative tasks processing related to contracts and maintenance, such as issuing insurance certificates and transfer approval documents, etc.

Profile

A successful applicant should have:

- Good call center experience (2+ years)

- Keen to become a Leader / Supervisor in the future

- Strong communication skills to liaise with customers and team members effectively

Job Offer

* Very good work-life-balance: 9am to 5pm working schedule
* Comprehensive training programs to enhance relevant skills.
* Opportunity to work with a large and global organization in the insurance industry.
* Professional and supportive work environment in Tokyo.
* Paid holiday leave system and additional benefits.

Take the next step in your career as a Call Center Operator in Tokyo. Apply now to join a trusted leader in the insurance industry!

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.

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