Job Description

Description
Join our team in Richmond, BC
The Virtual Pharmacy team is growing! We are a friendly group of professionals and go-getters working together to improve the life of patients across Canada. Our team focuses on chronic disease management, medication adherence, clinical dialogue, drug fulfillment accuracy and strategic planning. We are change agents using leading technology to build new ways for patients to navigate the healthcare continuum.
Here’s the impact you’ll make and what we’ll accomplish together
You’re an energetic team player with the ability to swiftly adapt to changing environments. You possess strong communication skills, a knack for multi-tasking and are well-grounded to provide stability to team members. You will partner with healthcare providers to provide input for transformational initiatives such as streamlining the exchange of information from doctors to pharmacy or improving transparency in drug coverage for patients. You'll be part of a team that will lead the digital pharmacy industry.
What you’ll do:
Manage patient communication channels
Manage inbound prescription workflow
Liaison with doctors and healthcare stakeholders
Manage patient adherence through reminder tools and web applications
Process prescriptions using TELUS Health Kroll Pharmacy Management Software
Actively work with other team members in the fulfillment of patient prescription needs
Assist patients with provincial, private payor and out-of-pocket expenses
Work with key team members to provide business insights to develop transformative initiatives
Qualifications
What you bring:
High school diploma or equivalent
Strong patient communication skills
Solid understanding of TELUS Health Kroll Pharmacy Management Software
Technologically savvy
Strong problem solving skills
Exceptional organization skills
1-3 years experience working in a pharmacy
Great-to-haves:
Bilingual (English and French)
Any certifications or education related to the pharmacy industry
Knowledge of compliance packaging used for medication adherence programs

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