Job Description

Day-to-day:

As a Senior UX Designer at one of the Big 5 Canadian Banks, you will play a pivotal role in shaping the user experience of digital investment products/platforms. Your responsibilities will include:

• Product Iteration Updates: Continuously improve and update our products based on user feedback and market trends.
• Team Leadership: Lead and mentor an intermediate designer, managing their workload and ensuring high-quality deliverables.
• Release Monitoring: Oversee the release process, ensuring that all updates meet our quality standards and align with user needs.
• Client Feedback Integration: Gather and analyze client feedback to propose new features and updates that enhance the user experience.
• User Experience Research (UXR): Conduct and oversee user research to inform design decisions and validate product concepts.
• Workshop Creation: Design and facilitate workshops to foster collaboration and innovation within the team.
• Research Synthesis: Synthesize research findings to generate actionable insights and inform design strategies.
• Competitive Analysis: Perform competitive analysis to stay ahead of industry trends and incorporate best practices into our designs.
• Design Thinking: Apply design thinking methodologies to solve complex problems and create user-centric solutions.
• Entrepreneurial Mindset: Bring an entrepreneurial mindset to drive innovation and continuously improve our products.
• This role requires a proactive, innovative thinker who is passionate about creating exceptional user experiences and driving product success.

Must Haves:

3-4+ years of experience in UX/Product Designer

Figma, Jira & Confluence

Previous experience in Visual Design

Responsive design experience

Experience with digital apps/platforms

Exceptional sense of ownership and independent problem solving for an end-to-end product design

Plusses:

Experience integrating AI tools into design (big plus)

Experience in banking or major FIs

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