Job Description

Job Description

Job Description

We are a Family oriented , well-established organization seeking an experienced Restaurant Area Coach to join our rapidly growing Team !

Job Summary:

The Area Coach is responsible for overseeing the operations, performance, and growth of multiple store locations within a designated area. This role ensures consistent execution of company standards, drives sales and profitability, supports unit-level leadership, and fosters a culture focused on customer satisfaction, operational excellence, and team development.

Key Responsibilities:

• Lead and support store managers to achieve business goals and performance targets.
• Ensure consistent execution of brand standards, policies, and procedures across all locations.
• Analyze financial statements and key performance indicators (KPIs) to identify opportunities and implement action plans.
• Recruit, hire, train, and mentor store managers and team members to build a high-performing leadership pipeline.
• Conduct regular store visits to evaluate operations, provide coaching, and ensure compliance with company standards and regulatory requirements.
• Partner with cross-functional teams HR, marketing, finance, etc. to support initiatives and resolve issues.
• Implement marketing campaigns, promotions, and new product rollouts effectively at the unit level.
• Foster a culture of accountability, recognition, and continuous improvement.
• Drive customer satisfaction and resolve escalated customer issues promptly and professionally.

Qualifications:

• Minimum 3–5 years of multi-unit management experience, preferably in hospitality or retail.
• Proven ability to lead, develop, and motivate diverse teams.
• Strong analytical skills with the ability to interpret data and drive results.
• Excellent communication, leadership, and organizational skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Valid driver’s license and reliable transportation.

Personal Attributes:

• Leadership and people development
• Strategic thinking and execution
• Financial acumen
• Customer focus
• Change management
• Conflict resolution

Harnessing our Family oriented culture, we strive to provide world-class guest experiences throughout our operations.

Company Description

Harnessing our Family oriented culture, we strive to provide world-class guest experiences throughout our operations.

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