Job Description

Location: 24 Colonnade Road, Ottawa ON

Schedule: Daytime, Monday to Friday

Starting Salary: $76,000/year

What you will be doing…

Reporting to the Senior Manager, Employee and Labour Relations, the Advisor provides operational advice and guidance to managers and employees on employee and labour relations matters. This role ensures consistent and compliant application of policies, collective agreements, and employment legislation while supporting investigations, grievances, accommodations, and other case management processes.

Some of your responsibilities include…

• Provide advice to managers and employees on HR policies, collective agreements, and employment legislation
• Support performance management by helping managers implement improvement plans and consistent corrective actions
• Guide managers and employees on sensitive cases, such as workplace harassment, medical accommodations, and substance abuse case management
• Conduct complex workplace investigations, including harassment, sexual harassment, violence, and other concerns, and prepare case documentation
• Assist with the grievance process by conducting research, preparing documentation, and supporting arbitration preparation
• Work collaboratively with union representatives to resolve issues early, assist in grievance preparation, and contribute to collective bargaining proposals
• Support managers with sensitive employment actions, including disciplinary measures, terminations, and workforce adjustments, ensuring compliance and fairness
• Prepare and coordinate organizational responses to Human Rights Tribunal, Ministry of Labour, and other external agencies on employment matters
• Facilitate accommodations, return-to-work processes, and attendance management
• Provide confidential counseling and employee referrals to EAP as needed
• Maintain accurate case documentation and HR records
• Contribute to the development and improvement of HR policies and processes
• Support bargaining preparations by compiling costing, trend analysis, and documentation
• Participate in committees, projects, and employee engagement initiatives

What’s in it for you?

• Work for a reputable and nationally known company
• Work in a challenging and rewarding work environment
• Employer paid professional development
• A comprehensive benefits package
• Generous paid time off, holidays and sick days
• Retirement plans with company matching of employee contributions
• Employee discount programs, social outings and holiday gatherings

You’re a good fit if…

• You have proven experience providing advice and guidance on employee and labour relations matters in unionized and non-unionized environments
• You are skilled in investigations, grievance handling, and case management
• You have strong conflict resolution, negotiation, and problem-solving skills
• You handle sensitive situations with professionalism, maturity, and tact
• You are collaborative and can build strong relationships with management, employees, and union representatives
• You have excellent oral and written communication skills
• You are proficient in Microsoft Office and HR information systems

Your must-haves:

• Bilingualism (French/English) is required
• Post-secondary education in Human Resources or a related field is preferred; a combination of education and relevant experience will also be considered
• CHRP designation is preferred
• Minimum 3 years of progressive HR experience, with a focus on employee and labour relations.
• Knowledge of employment and labour legislation (e.g., Employment Standards Act, Human Rights Code, WSIB)
• Experience in policy interpretation, case management, and providing HR advice
• Secret level Security Clearance (or eligibility to obtain)

Application Process

If we are the right fit for you, we want to hear from you! Send us your resume and cover letter to competition@commissionaires-ottawa.on.ca

NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.

Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.

We appreciate all who apply, however we will only be contacting candidates of interest.

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