Job Description

Summary/Objective

The Senior Product Manager has deep product expertise and guides success in the development and improvement of a product or product line, supporting the company’s overall strategy and goals. The Product Manager is responsible for planning and making strategic decisions throughout the product lifecycle, including: researching and prioritizing product and customer requirements, defining the product vision and roadmap, and working closely with engineering, sales, marketing and customer support to ensure successful produce release and that customer satisfaction goals are met. The Product Manager is also responsible for focusing on ways to improve processes and best practices within the Product team.

We are looking for candidates with EMV experience + good background in hardware, capable of running with datacap type of implementations, has an understanding of network tokenization and surcharging.

Essential Functions/ Responsibilities

1. Manage and own product lifecycle activities from concept, to design, development, testing, deployment, roll out, support, and finally product end of life.
2. Align vision and collaborate with stakeholders in the execution of the product
3. Translate the business roadmap into sizeable initiatives/epics and provide guidance to business analysts to gather feature level requirements
4. Maintain product backlog and ensure prioritization of epics after analyzing business needs and functional dependencies from all the projects
5. Work closely with delivery managers and product owners to plan product delivery and guide the team as needed
6. Create, update and deliver the product roadmap: the achievement of growth objectives including market share, revenue, profit, adoption and return on investment.
7. Lead training and Product/Feature demonstrations for internal and external audiences
8. Anticipate changing business needs and recommend changes to the business team
9. Monitor the market and develop competitive analyses to deliver continuous improvements
10. Identify opportunities and areas for improvement within the Product team and Paymentus organization and execute on those opportunities

Supervisory Responsibility

This position does not have any supervisory responsibility or direct reports.

Education and Experience

Required

1. Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
2. 8+ years of previous experience in a product development or management role.
3. Proven ability to complete and deliver projects and initiatives successfully.
4. Attention to detail and the ability to creatively solve problems.
5. Technical knowledge with experience in software development or solution design.
6. Excellent interpersonal skills and the ability to work cross-functionally with internal and external teams
7. Strong written and verbal communication skills.
8. Ability to create buy-in and lead teams without direct authority
9. Ability to manage multiple projects/initiatives simultaneously
10. Exceptional leadership and project management skills

Preferred:

1. Experience working in an Agile development environment
2. Knowledge of BRD tools like JIRA, Confluence, or other similar tools
3. Experience in Payment processing space
4. Familiarity with Cloud technologies such as AWS and GCP

This is an existing vacancy.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Specific vision abilities required by this job include close vision and ability to adjust focus. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday during normal business hours. Occasional evening and weekend work may be required as job duties demand.

Travel

Travel up to 5% may be required depending on business needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

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