Job Description

Come join Wainbee! 

We are 100% employee-owned, which is reflected in how we value our people and how we support them.

Here's what you can expect when you join our team:

1. Growth Opportunities in the Mechanical and Industrial Sector : Wainbee offers a dynamic environment with ample opportunities for growth.

2. Training and Support : While having technical knowledge is advantageous, we understand that not everyone enters the role with extensive experience. At Wainbee, we offer training and support to help you thrive in your position.

Location: Duncan, BC 

Position: Technical Counter Sales Rep 

• Location: Duncan, BC
• Schedule: Monday – Friday 37.5 hours per week
• Salary: Depending on experience

Responsibilities: 

• Store Operation & Customer Service 
• Greet walk-in customers to the store in a professional and welcoming manner. 
• Assist customers with their product requirements. 
• Build hydraulic and pneumatic hose assemblies utilizing the provided tools, equipment, and training.
• Pick, pack and ship orders and transfers.
• Maintain store stock levels and product displays.
• Maintain a neat, inviting, and safe store.
• Actively participate in development training provided by the company and vendors. 
• Provide complete accurate information to other supporting departments such as Purchasing, Credit and technical services.
• Perform other duties as assigned.
• Warehouse
• Follow guidelines safe warehouse access and operation of machinery.
• Receive, process and report if any discrepancy in incoming orders (POs, Transfers) ensuring accuracy and completeness.
• Monitor transfers in transit and report if any misalignment occurs.
• Pack goods so that they arrive intact at the customer's or supplier's premises.
• Perform data entry and maintain accurate records in the inventory management system.
• Monitor and maintain inventory levels, ensuring adequate levels of supplies are always available.
• Assist with the organization and maintenance of the warehouse, including shelving, labeling, and cleaning.
• Participate in periodic inventory audits and cycle counts.

To be considered for this position, candidates must meet the following requirements :

• Mechanical and technical education and/or proven experience in hydraulics and or pneumatics. 
• Knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
• Superior telephone manners and strong interpersonal skills.
• Strong written and verbal skills to communicate with all levels of the organization and its executive team.
• Strong customer service orientation.

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