Job Description
Location: Brampton, ON - Hybrid
Primary Technology: Swift Stack Object Storage
- Architecture, Implementation, building swift ring, enabling and configuring of swift and troubleshooting .
- Configuring cluster, adding nodes, deploying changes to the swift cluster, configuring 1space, cluster tuning technique.
- Candidate should be good at Swift automation, encryption and data protection methods .
- He Should know how to fetch S3 specific information , 1space mapping & Swift stack metadata concept & swift stack file access. Large object/dynamic large object concepts.
Skill Requirements:
- Good Knowledge on Object based storage concepts
- Good knowledge on Installing Swift storage
- Hands on experience on Swiftstack storage deployment and Administration
- Hands on experience on SwiftStack storage Cluster configuration
- Planning and Managing Capacity
- Swift Stack Cluster Monitoring
- SwiftStack Cluster Hardware Requirements
- Operations Cookbook
- SwiftStack Security Overview
- Basic Cluster Settings & Upgrades
- Cluster Storage Policies, Datacenter Regions & Zones
- Networking, Load Balancing
- Node Configuration and Management
- Storage Device Configuration and Management
- Object API Features and Middleware
- Cluster Tuning
- Storage Users
- Automated Provisioning
- Encryption Configuration
- SwiftStack Data Protection
- Operating SwiftStack File Access
- Troubleshooting Storage issues
- Troubleshooting nodes issues
- Troubleshooting Disk failures issues and replacing failed disks.
Responsibilities:
- Successfully interact through phone and email with respective Team as you solve their problems.
- Handling Incidents , Creating and managing Service request , Managing Change record using service Now, Joining Customer Tab calls.
- Troubleshoot and resolve complex issues.
- Perform data migration tasks to transition the customer from the previous swift stack infrastructure to the new infrastructure.
- Maintain case ownership and keep customers informed of progress on their issues by contacting them periodically with updates.
- Consistently meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals.
- Suggest solutions to the customer proactively to continuously expand and improve customer experience.
- Creation and updating SOPs.
- Work independently with a focused direction while adding value and contributing to overall team performance.
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