Job Description

Dental Practice Manager - Mississauga

The Practice Manager is a full time position that requires a positive attitude & communication skills, leadership skills, strong organizational skills, the ability to resolve conflicts, prioritize issues, analytical skills, HR experience and strong time management.

The Practice Manager will lead the vison and philosophy of the clinic and manage the daily operations and protocols for the office. They are the point person for the entire team and are required to oversee the administrative operations of the business. They will be required to work “hands-on” in the office and lead by example. They will track and maintain budget goals and production targets and help train their team on the protocols and procedures required to achieve these goals.

Role Accountabilities

• Effective coordination of schedules for optimal practice efficiencies for both the clinical an administrative area of the office.
• Supervision of team members and ensuring everyone follows the office protocols and policies.
• Have strong understanding of Abeldent practice management software.
• Track and maintain monthly budgets for payroll, office expenses and sundry costs.
• Delegation of work load and hiring of new team members when necessary. This will include the on-boarding process for all roles in the office.
• Maintaining a positive attitude that promotes teamwork within the dental practice and motivating the team to achieve their goals.
• Scheduling and leading monthly team meetings. The goal is to keep the team engaged and informed and appreciated.
• Conflict resolution. Always maintaining a respectful and considerate work environment for both patients and employees.
• Reporting on budget and production goals.
• Control AR and provide monthly reporting.
• Attaining production goals by effective booking and engaging the team to strive to achieve these goals.
• All financial reporting from practice level.
• Ensure the facility and equipment are well maintained and the office is clean and presents the positive professional desired image.
• Start each day with an action plan

Key Requirements

Strong business acumen and experience in managing dental business operations including people, finances, inventory and systems management

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