Job Description
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Service Operation manager
What we believe in (Mandatory) At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
Your role and responsibilities (Mandatory) In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.
The work model for the role is:hybrid
This role is contributing to the Bailey in Japan.
You will be mainly accountable for:
- Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
- Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
- Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
- Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Our team dynamics (Optional)
You will join a {insert adjectives - e.g. dynamic, talented, high performing} team, where you will be able to thrive.
Qualifications for the role (Mandatory) - Flexible and adaptable to change
- Willingness to learn new knowledge and take on new challenges
- Strong communication skills (both internal and external)
- Flexible while adhering to rules and procedures
- Knowledge of energy industry and business aspect
- Able to accurately grasp customer needs and make proposals
- Able to manage cross-departmental issues
- Fluent in Japanese and basic English
What's in it for you? (Optional) Benefits (Optional) More about us (Mandatory){Insert specific business area/division/service function or corporate function paragraph from common source material}
We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe. #MyABBStor We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
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