Job Description

Location: Toronto/Markham, ON

Contract Duration: 6 months (possibility of extension)

Pay Rate: $90-$100

Description

This is a temporary contract position.

We are seeking an experienced Training Lead to oversee the design, development, and execution of training strategies for a large-scale SAP S/4HANA business transformation. This pivotal role spans the full project lifecycle—from pre-implementation preparation through deployment and sustainment.

Project:

A multi-year SAP S/4HANA business transformation initiative focused on modernizing systems, streamlining processes, and driving long-term business value. The program is a strategic priority, touching multiple functions across the organization, and requires strong engagement and clear communications to align leaders, employees, and stakeholders throughout the journey.

Responsibilities:

• Develop training paths, curriculums, and plan for project team training to support successful start an of SAP S4HANA project, both for business and IT project roles.
• Set-up and manage SAP WalkMe (or similar tool) to manage learning paths and completion
• Manage / coordinate all learning events
• Develop onboarding plans and material for project team members.
• Work with various vendors for team mobilization (where applicable), manage onboarding plans for new team members and other onboarding logistical requirements.
• Identify project team external training requirements, prep project team training RFQ/RFP, identify possible training vendors, lead process for training vendor selection, and onboard training vendors.
• Conduct training assessment
• Develop Learning and Development Strategy for training end-users (internal and external) that will be impacted by SAP S/4HANA implementation that drives identified outcomes (e.g. user proficiency) and measurements
• Develop and manage training plan
• Develop training standards
• Manage training team composed of internal employees, contractors and 3rd party vendor staff
• Manage training development per ADDIE
• Train business or functional consultants to develop training or digital adoption content for various audience groups (executive/leadership, corporate, field, warehouse)
• Manage set-up of all digital adoption technology and development of content
• Manage training delivery and logistics planning (physical and system)
• Deliver train-the-trainer or end-user training courses
• Manage training evaluation
• Develop and operationalize learning and development sustainment and continuous improvement model and strategy

Key Requirements:

• 15-20 years in training field with 7-10 years minimum experience as an SAP Training Lead
• Training experience (development and as an instructor) across the full suite of SAP modules as part of large, complex strategic transformation projects
• Training / Learning development for SAP S4HANA as part of a large enterprise projects
• Experience managing and/or developing operational / safety training preferred
• Experience with Digital Adoption tools (e.g. SAP WalkMe preferred), training accelerators, and learning content development tools (e.g. Articulate 360, virtual reality tools)
• Energy / Utilities experience preferred
• Experience working in a multi-vendor environment
• Experience developing and managing training in a unionized environment and for various audience groups (corporate, field, warehouse)
• Bachelor’s degree in a relevant field

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