Job Description

At Tetra Pak we commit to making food safe and available everywhere; and we protect whats good protecting food protecting people and protecting the planet. By doing so we touch millions of peoples lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of for food people and the planet.

Job Summary

We are creating a new organization with the aim to put a well-defined and standardized global Customs &Import operating model in place across all relevant dimensions from compliance customer service operational efficiency to leveraging free-trade agreements and customs costs.

We are now looking for a professional Senior Customs Expert who will perform execution of continuous improvement for all processes associated with import /export and ensure end-to-end daily activities defined into Customs RACI and compliance with country rules and regulations. You will work directly with regional and local teams with operational/tactical customs activities (import and export flow) and provide stakeholders with customs and trade solutions.

The location for this position is Tokyo Japan and this is a permanent position.

What you will do

As Senior Customs Expert you will:

• Drive operational performance of import export and transit activities
• Point of contact for local customs authorities to ensure compliance
• Answer queries and providing support to stakeholders engaged in cross-border activities
• Drive Operational interactions with brokers/3rd parties
• Identify potential optimization regarding operating costs and opportunities for reducing customs duty spend
• Ensure end-to-end daily activities defined into Customs roles & responsibilities matrix and compliance with country rules and regulations
• Ensure the compliance under the Authorized Economic Operator authorization Inward processing and Outward processing regimes
• Execution of continuous improvement for all processes
• Continuously monitor relevant Key Performance Indicators (KPIs) with partners
• Streamline customs operations processes where possible
• Proactively avoid or mitigate any potential business continuity or economic risk related to Tetra Pak operational structure and its customs transactions
• Ensure the correct Tariff classification of goods imported and exported

We believe you have

• A Bachelors Degree in International Trade Economics Administration International Business or similar fields
• At least 5 years of experience from working with Customs
• Experience in Customs Soft wares or SAP is a plus
• Domain in the office package mainly Excel
• Strong stakeholders management skills
• Strong collaboration and conflict management skills
• An innovation mindset and a drive to find solutions and opportunities
• Fluent in English is a must

We believe that you are a resilient and self-motivated person and an expert in terms of finding and driving improvements. You enjoy working in a dynamic and regional environment with people from various cultures. The challenge of continuously improving and find opportunities for growth through customs trade flows and special regimes is highly motivating to you.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

If you are inspired to be part of our promise to protect whats good; for food people and the planet apply through our careers page at job posting expires on 30/11/2025.

If you have any questions about your application please contact Shun Aoki .

Diversity equity and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference celebrate people for who they are and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

Required Experience:

Senior IC

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