Senior Debt Counsellor Job at Total Credit Recovery Limited, Toronto, ON

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  • Total Credit Recovery Limited
  • Toronto, ON

Job Description

Join Our Team as a Senior Collections Agent - Work From Home Opportunities Avaiable!

Are you a motivated and experienced Collections professional looking to take the next step in your career? We are seeking dynamic Senior Collection Agents to join our forward-thinking team! In this role, you will play a crucial part in ensuring timely billing payments from our valued customers. Take advantage of our flexiable work-from-home options, provided you meet our internet and security requirements.

Why Join Us?

  • Competitive Compensation: Enjoy competitive salary packages supplemented by lucrative performance-based incentives.
  • Flexiable Work Environment: Enjoy the benefit of working from the comfort of your own home with a robust support system to ensure your sucess. All you need is a dedicated workspace and a reliable internet connection.

Key Responsibilities:

  • Proactively indentify and communicate with customers regarding outstanding accounts.
  • Accurately receive and apply payments to customer accounts.
  • Provide guidance and follow-up support to customers on overdue balances.
  • Initiate necessary actions for account recovery, including repossession or service disconnection.
  • Maintain comprehensive records and status updates for customer accounts.

Qualifications:

  • Proven experience in billing, collections, or customer service.
  • Strong relationship-building skills and the ability to connect with clients effectively.
  • Excellent written and verbal communication skills.
  • Exceptional multitasking and prioritization capabilities.
  • Must pass a thorough criminal background check and credit assessment.
  • Availability to work evenings and Saturdays on a rotation schedule.
  • Reliable high-speed internet connection is essential.
  • Compatibility with DuoMobile App required for secure communications.

If you are ready to make a meaningful impact and be part of a thriving team, we want to hear from you! Apply today for the Senior Collections Agent position and take the next step in your professional journey with us!

**please note that TCR does not offer sponsorship to reside or work in Canada, and is unable to provide OINP, LMIA, or related documentation**

Job Tags

Work from home, Lmia, Saturday, Afternoon shift,

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