Job Description
Job - Supply Operations Manager/Design Manager
Location: Canada REMOTE
Duration: 7-8 months plus extensions
Job Description
- The Supply Operations Manager will work closely with Operations Managers and our Vetting Agents on the Supply Operations team to act as a decision maker and final reviewer of critically important supply coming through the intake process each week.
- This role needs a candidate who is adept at spotting the most unique brand-aligned supply within our funnel, while consistently being able to sort through and organize large amounts of data.
- Candidates should be able to identify both inherently interesting and qualified supply, along with cosmetic opportunities such as copy and photography improvements.
- The role requires creativity and ingenuity to look outside our systems to Client unique attributes of supply.
- Additional responsibilities will include identifying and operationalizing opportunities to improve onboarding conversion and/or handling support escalations
- The ideal applicant will be self-driven, detail oriented, and excel in delivering creative solutions despite changing constraints. A collaborative attitude, empathy, and a resolute focus are essential qualities.
Responsibilities:
- Engage in high-subjectivity and complex curation and review tasks on a daily basis.
- Accurately and thoroughly document individual decisions and considerations in various tools; homegrown, third party, Airtable, and GSuite.
- Be able to defend and articulate design and selection decisions to leadership with conviction and enthusiasm.
- Act as an arbiter of taste within the global operations to ensure high quality outcomes aligned to specific creative and supply briefs.
- Track specific feedback on each case which articulates what might be improved to enhance the submission.
- Evaluate the submission against supply criteria, merchandising standards, and our policies.
- Research cases thoroughly, using various third party data sources, to better understand submission, local requirements, and/or reputation.
- Complete ad-hoc analysis of opportunities to improve funnel throughput Requirements & Skills:
- 3+ years of experience in global marketing curation and/or experience design and production.
- Creative eye for unique and interesting content and supply
- Exceptional organizational skills, with experience developing custom organizational systems to drive time sensitive work forward.
- Able to work in a fast-paced environment under constant deadlines
- Solution-focused with excellent prioritization, multitasking, and time management skills
- Proficient in Google Suite applications. Experience with SQL, Airtable, and Keynote a plus.
- Positive, team-oriented mindset with a passion for hospitality and creating welcoming experiences for a global audience
- Curation, vetting, and subjective decision making experience at scale a plus
- Photography or photo quality experience a plus
- Copy editing or writing experience a plus
Job Tags
Local area, Remote work,